Migrating to a new CX platform is a notoriously challenging task.
Having to transfer your CX data from one platform to another is a multi-step process. There's a lot that can go wrong if you have not planned it out properly.
Your legacy platforms can put you behind schedule, drive up costs, compromise your use of the new platform, and disrupt your CX agents' workloads—hurting the quality of your customer service.
You also may not benefit from the advantages of moving to a new platform if the migration is complex and costly.
We understand some of the problems you may be facing and can help you work around them.
Blackchair is an automated CX management platform that can help you enjoy the streamlined, trouble-free migration process you want.
Whether you are looking to assess legacy platforms quickly or improve migration rollout, Blackchair can help optimize every step of the migration process; from pre-migration to post-migration.
Create the streamlined, efficient migration process you are looking for to reduce costs and maximize CX ROI.
Scroll down to learn more!
Migrating to a new CX platform is a notoriously challenging task.
Having to transfer your CX data from one platform to another is a multi-step process. There's a lot that can go wrong if you have not planned it out properly.
Your legacy platforms can put you behind schedule, drive up costs, compromise your use of the new platform, and disrupt your CX agents' workloads—hurting the quality of your customer service.
You also may not benefit from the advantages of moving to a new platform if the migration is complex and costly.
We understand some of the problems you may be facing and can help you work around them.
Blackchair is an automated CX management platform that can help you enjoy the streamlined, trouble-free migration process you want.
Whether you are looking to assess legacy platforms quickly or improve migration rollout, Blackchair can help optimize every step of the migration process; from pre-migration to post-migration.
Create the streamlined, efficient migration process you are looking for to reduce costs and maximize CX ROI.
Scroll down to learn more!
As an automated CX management platform, Blackchair comes with all the features you need to simplify the shift to a new CX platform.
Translate CX configuration data:
Shift configuration data from your current CX platform to a new one.
Assess legacy systems:
Our automated platform can help you assess your legacy data and vendors.
Enable continuous auditing with automated tools:
Audit the major CX components across your complex ecosystem through a central repository UI and reporting engine.
Migrate management information (MI) easily:
Migrate MI to ensure that your CX engineers are prepared to take on your new system.
Automate CX operations:
Automate regular and emergency day 2 operations to ensure that unauthorized changes aren't made.
As an automated CX management platform, Blackchair comes with all the features you need to simplify the shift to a new CX platform.
Translate CX configuration data:
Shift configuration data from your current CX platform to a new one.
Assess legacy systems:
Our automated platform can help you assess your legacy data and vendors.
Enable continuous auditing with automated tools:
Audit the major CX components across your complex ecosystem through a central repository UI and reporting engine.
Migrate management information (MI) easily:
Migrate MI to ensure that your CX engineers are prepared to take on your new system.
Automate CX operations:
Automate regular and emergency day 2 operations to ensure that unauthorized changes aren't made.
As an automated CX management platform, Blackchair comes with all the features you need to simplify the shift to a new CX platform.
Assess legacy systems:
Our automated platform can help you assess your legacy data and vendors.
Translate CX configuration data:
Shift configuration data from your current CX platform to a new one.
Enable continuous auditing with automated tools:
Audit the major CX components across your complex ecosystem through a central repository UI and reporting engine.
Migrate management information (MI) easily:
Migrate MI to ensure that your CX engineers are prepared to take on your new system.
Automate CX operations:
Automate regular and emergency day 2 operations to ensure that unauthorized changes aren't made.
Interested? Contact us for more information!
Our locations
Blackchair Americas, 71 Stevenson Street, Suite 400, San Francisco, California, 94105.
UK: 
enquiries@theblackchair.com© 2024 Blackchair Inc. All rights reserved.